What we collect, why, who it is shared with, how long we keep it, and your rights. We never sell your personal details.
In short. We collect only the information you choose to give us through our forms, we use it to reply to you and, where you ask, to connect you with vetted clinics, and we never sell it. You can ask us to delete it at any time.
This policy explains how clinicsforkings.com handles personal information collected through this website. It applies to the Get Matched form, the contact form, and The Second Opinion newsletter signup. It does not cover the privacy practices of any clinic, hospital, or other website you may visit after leaving this site.
We collect only the information you actively submit through a form on this site. Depending on the form, this may include:
We do not ask you to submit detailed medical records through this site, and we ask that you do not include sensitive health details in a free text field unless they are necessary for your enquiry.
Like most websites, basic technical information such as your device type and approximate region may be processed by our hosting and form providers to deliver the site and keep it secure. We aim to keep any tracking to a minimum. You can control cookies and similar technologies through your browser settings.
We use the information you give us to:
Our basis for processing is your consent, which you give when you submit a form, and our legitimate interest in responding to enquiries and running the service. You can withdraw consent at any time.
We do not sell your personal details to anyone. We share information only in these limited ways:
We keep the information you submit for as long as needed to handle your enquiry and, where relevant, your match, and to meet any legal obligations. When it is no longer needed, we remove it. If you ask us to delete your data sooner, we will, unless we are required to keep it.
Depending on where you live, you may have rights to access the personal information we hold about you, to correct it, to ask us to delete it, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, contact us through the contact page and we will respond. You can unsubscribe from the newsletter at any time using the link in any issue.
This site is intended for adults making decisions about their own care. It is not directed at children, and we do not knowingly collect information from anyone under the age at which they can give valid consent in their country.
We may update this policy as the service changes or the law requires. The last reviewed date at the top reflects the most recent update. Where changes are significant, we will make that clear.
For any question about your data or this policy, please use the contact page. We read every message and reply within two working days.
One short, honest dispatch a week. A cost reality, a safety question, and one thing to ask before you book anything.